Terms and conditions of the online shop

Online shop Woothai.co.uk is a service run by:

WOO TO GO BARTOSZ JĘDRASIAK

Headquarters: 67 Grunwaldzka Street, 50-537 Wrocław

NIP: 6112501578

REGON: 021219469

Email address: biuro@woothai.pl

Phone number: 71 321 07 01

CONTENTS:

1. GENERAL PROVISIONS
2. ELECTRONIC SERVICES IN THE ONLINE SHOP
3. CONDITIONS FOR THE CONCLUSION OF THE SALES CONTRACT
4. PAYMENT METHODS AND DEADLINES FOR THE PRODUCT
5. THE COST, MEANS AND TIME OF DELIVERY AND COLLECTION OF THE PRODUCT
6. PRODUCT COMPLAINTS
7. OUT-OF-COURT COMPLAINT AND REDRESS PROCEDURES AND RULES ON ACCESS TO THESE PROCEDURES
8. RIGHT OF WITHDRAWAL
9. PROVISIONS FOR ENTREPRENEURS
10. FINAL PROVISIONS
11. MODEL WITHDRAWAL FORM

Online shop Woothai.co.uk takes care of consumer rights. The consumer may not waive the rights granted to him under the Consumer Rights Act. Contractual provisions that are less favourable to the consumer than the provisions of the Consumer Rights Act shall be invalid and the provisions of the Consumer Rights Act shall apply instead. Therefore, the provisions of these Terms and Conditions are not intended to exclude or limit any of the consumer's rights to which they are entitled under mandatory provisions of law, and any possible doubt shall be interpreted in favour of the consumer. In the event of any inconsistency between the provisions of these Terms and Conditions and the aforementioned legislation, the latter shall prevail and shall be applied.

1. GENERAL PROVISIONS

1.1. Online shop available at the following web address Woothai.co.uk is run by Bartosz Jędrasiak conducting business under the name of WOO TO GO BARTOSZ JĘDRASIAK entered in the Central Register of Business Activity and Information of the Republic of Poland (Centralna Ewidencja i Informacja o Działalności Gospodarczej Rzeczypospolitej Polskiej) maintained by the minister responsible for economic affairs, having: the address of the place of business and the address for service: 67 Grunwaldzka Street, 50-537 Wrocław, NIP 6112501578, REGON 021219469, email address: biuro@woothai.pl, telephone number: 71 321 07 01.

1.2 These Terms and Conditions are addressed to both consumers and businesses using the Online Shop, unless a specific provision of the Terms and Conditions states otherwise and is addressed exclusively to consumers or businesses.

1.3 The administrator of the personal data processed in the Online Shop in relation to the implementation of the provisions of these Terms and Conditions is the Seller. Personal data shall be processed for the purposes, to the extent and on the basis of the grounds and principles indicated in the privacy policy published on the website of the Internet Shop. The privacy policy contains, above all, the principles concerning the processing of personal data by the Administrator in the Internet Shop, including the grounds, purposes and scope of personal data processing and the rights of data subjects, as well as information on the use of cookies and analytical tools in the Internet Shop. The use of the Online Shop, including making purchases, is voluntary. Similarly, the related provision of personal data by the Customer or Client using the Online Shop is voluntary, subject to the exceptions indicated in the privacy policy (conclusion of a contract and statutory obligations of the Seller).

1.4 Definitions:

1.4.1. WORKING DAY - one day from Monday to Friday excluding public holidays.

1.4.2. REGISTRATION FORM - a form available in the Online Shop for creating an Account

1.4.3. ORDER FORM - an Electronic Service, an interactive form available on the Internet Shop which allows the Orderer to place an Order, in particular by adding Products to an electronic basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.

1.4.4. CUSTOMER - (1) a natural person with full legal capacity, and in cases provided for by generally applicable laws also a natural person with limited legal capacity; (2) a legal person; or (3) an organisational unit without legal personality, to which legal capacity is granted by law; - who has concluded or intends to conclude a Sales Agreement with the Seller.

1.4.5. CIVIL CODE - the Civil Code Act of 23 April 1964 (Journal of Laws 1964 no. 16, item 93 as amended).

1.4.6. ACCOUNT - Electronic Service, a set of resources in the Service Provider's data communication system marked with an individual name (login) and password provided by the Customer, in which data provided by the Customer and information about Orders placed by him/her at the Online Shop are stored.

1.4.7 NEWSLETTER - Electronic Service, an electronic distribution service provided by the Service Provider via e-mail, which enables all Service Recipients using it to automatically receive from the Service Provider the cyclical content of successive editions of a newsletter containing information about Products, news and promotions in the Online Shop.

1.4.8. PRODUCT - a movable item available in the Online Store which is the subject of a Sales Agreement between the Customer and the Seller.

1.4.9. REGULATIONS - these regulations of the Internet Shop.

1.4.10 INTERNET SHOP - the Service Provider's online shop available at the Internet address: www.woothai.pl.

1.4.11. SELLER; SERVICE PROVIDER - Bartosz Jędrasiak conducting business activity under the business name WOO TO GO BARTOSZ JĘDRASIAK entered in the Central Register of Business Activity and Information of the Republic of Poland (Centralna Ewidencja i Informacja o Działalności Gospodarczej Rzeczypospolitej Polskiej) maintained by the minister responsible for economic affairs, having: the address of the place of business and the address for service: 67 Grunwaldzka Street, 50-537 Wrocław, NIP 6112501578, REGON 021219469, email address: biuro@woothai.pl.

1.4.12. CONTRACT OF SALE - a contract of sale of a Product concluded or entered into between the Customer and the Seller via the Online Shop.

1.4.13. ELECTRONIC SERVICE - a service provided electronically by the Service Provider to the Customer via the Online Shop.

1.4.14. USER - (1) a natural person with full legal capacity, and in cases provided for by generally applicable law, also a natural person with limited legal capacity; (2) a legal person; or (3) an organisational unit without legal personality, to which legal capacity is granted by law; - using or intending to use an Electronic Service.

1.4.15. CONSUMER RIGHTS ACT, ACT - Act of 30 May 2014 on consumer rights (Journal of Laws 2014 item 827 as amended).

1.4.16. ORDER - Customer's declaration of will submitted via the Order Form and aimed directly at concluding a Product Sales Agreement with the Seller.

2. ELECTRONIC SERVICES IN THE ONLINE SHOP

2.1 The following Electronic Services are available on the Online Shop: Account, Order Form and Newsletter.

2.1.1. Account - the use of an Account is possible after completing three consecutive steps by the Customer - (1) filling in the Registration Form, (2) clicking the field "Create an account". The following information must be provided by the Customer in the Registration Form: first and last name/company name, address (street, house/flat number, postal code, town, country), e-mail address, contact telephone number and password. For non-consumers, it is also necessary to provide the company name and VAT number.

2.1.1.1 The Electronic Account Service is provided free of charge for an indefinite period of time. The Customer has the possibility, at any time and without giving any reason, to delete the Account (resignation from the Account) by sending an appropriate request to the Service Provider, in particular by e-mail to: biuro@woothai.pl or in writing to the address: 67 Grunwaldzka Street, 50-537 Wrocław.

Order Form - the use of the Order Form starts from the moment the Customer adds the first Product to the electronic shopping cart in the Online Shop. The Order is placed when the Customer completes two consecutive steps in total - (1) completing the Order Form and (2) clicking the "Order and pay" box on the Online Shop website after completing the Order Form - until this point the Customer has the possibility of modifying the data entered on his/her own (for this purpose, the Customer should be guided by the messages displayed and information available on the Online Shop website). In the Order Form, it is necessary for the Customer to provide the following details concerning the Customer: name and surname/company name, address (street, house/flat number, postal code, town, country), e-mail address, contact telephone number and details concerning the Sales Agreement: Product(s), quantity of Product(s), place and method of delivery of the Product(s), method of payment. In the case of Customers who are not consumers, it is also necessary to provide the company name and Tax Identification Number.

2.1.2.1 The Electronic Order Form Service is provided free of charge and is provided on a one-off basis and terminates when an Order is placed through it or when the Customer discontinues placing an Order through it in advance.

2.1.3. Newsletter - using the Newsletter shall take place upon providing in the "Newsletter" section visible on the Online Shop website the e-mail address to which the subsequent edition of the Newsletter is to be sent and clicking on the appropriate box. It is also possible to sign up for the Newsletter by ticking the appropriate checkbox when setting up the Account - upon setting up the Account the Customer shall be signed up for the Newsletter.

2.1.3.1 The Newsletter Electronic Service shall be provided free of charge for an indefinite period of time. The Customer has the possibility, at any time and without giving any reason, to unsubscribe from the Newsletter (Newsletter unsubscribe) by sending an appropriate request to the Service Provider, in particular via e-mail to: biuro@woothai.pl.

2.2 Technical requirements necessary for the cooperation with the ICT system used by the Service Provider: (1) computer, laptop or other multimedia device with access to the Internet; (2) access to electronic mail; (3) web browser: Mozilla Firefox version 17.0 and above or Internet Explorer version 10.0 and above, Opera version 12.0 and above, Google Chrome version 23.0. and above, Safari version 5.0 and above, Microsoft Edge version 25.10586.0.0 and above; (4) recommended minimum screen resolution: 1024x768; (5) enable cookies and Javascript in your browser.

2.3 The Client is obliged to use the Online Shop in a manner consistent with the law and good practice with due regard to respect for the personal rights and copyrights and intellectual property rights of the Service Provider and third parties. The Client is obliged to enter data in accordance with the facts. The Client is prohibited from providing unlawful content.

2.4 Complaint Procedure for Electronic Services:

2.4.1 Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Shop (excluding the Product complaint procedure, which is indicated in point. 6 of the Terms and Conditions) the Customer may submit, for example:

2.4.1.1. in writing to: 67 Grunwaldzka Street, 50-537 Wrocław;

2.4.1.2. in electronic form via e-mail to: biuro@woothai.pl;

2.4.2 It is recommended that the Customer provide in the description of the complaint: (1) information and circumstances concerning the subject of the complaint, in particular the type and date of the irregularity; (2) the Client's request; and (3) the contact details of the complainant - this will facilitate and expedite the processing of the complaint by the Service Provider. The requirements given in the preceding sentence are in the form of a recommendation only and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.

2.4.3 The Service Provider shall respond to the complaint without delay, but no later than within 14 calendar days of its submission.

3. CONDITIONS FOR THE CONCLUSION OF THE SALES CONTRACT

3.1 The conclusion of the Sales Contract between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Shop in accordance with point. 2.1.2 of the Terms and Conditions.

3.2 The price of the Product displayed on the website of the Online Shop is given in Polish Zloty and includes taxes. The Customer is informed about the total price including taxes of the Product being the subject of the Order, as well as about the costs of delivery (including transport, delivery and postal services fees) and other costs, and if the amount of these fees cannot be established - about the obligation to pay them, the Customer is informed on the website of the On-line Store during the process of placing the Order, including at the moment of expressing the Customer's will to be bound by the Sales Agreement.

3.3 Procedure for concluding a Sales Contract in the Online Shop using the Order Form

3.3.1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order in the Online Shop in accordance with point. 2.1.2 of the Terms and Conditions.

3.3.2. After the Order is placed, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. The Seller confirms the receipt of the Order and accepts it for fulfilment by sending the Customer a relevant e-mail message to the e-mail address provided by the Customer during the Order placement process, which contains at least the Seller's statements about receipt of the Order and its acceptance for fulfilment as well as confirmation of concluding the Sales Agreement. Upon receipt by the Customer of the above e-mail message, the Sales Agreement between the Customer and the Seller is concluded.

3.4 The content of the concluded Sales Agreement shall be recorded, secured and made available to the Customer by (1) making these Terms and Conditions available on the website of the Internet Shop and (2) sending the Customer the e-mail message referred to in point. 3.3.2. of the Terms and Conditions. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Seller's Internet Shop.

3.5 Suspicious orders (with erroneously filled-in data by the buyer) as well as orders containing products at grossly discounted prices that are not in line with their counterparts in other variants (e.g. sizes or colours) may be cancelled by the seller.

3.6 A gift voucher or discount code does not entitle you to purchase a Gift Voucher. Orders for Gift Vouchers with a reduced price for a discount code held may be cancelled by the seller.

4. PAYMENT METHODS AND DEADLINES FOR THE PRODUCT

4.1 The Seller shall make available to the Customer the following methods of payment for the Sales Contract:

4.1.1. Payment in cash upon personal collection.

4.1.2 Payment by bank transfer to the Seller's bank account.

4.1.3. Electronic payments and payment card payments via Autopay S.A. - the possible current payment methods are specified on the website of the Internet Shop in the information tab concerning payment methods and on the website https://www.autopay.pl.

4.1.3.1 Settlement of electronic payment and payment card transactions is carried out according to the Customer's choice via Autopay.pl. Processing of electronic payments and payment cards is carried out by:

Autopay.pl - the company Autopay S.A. with registered office in Sopot (address: ul. Powstańców Warszawy 6, 81-718 Sopot ), District Court for Gdansk-Pótnoc in Gdansk, VIII Commercial Division
National Court Register under KRS number 0000320590, NIP 585-13-51-185, Regon 191781561,
with share capital of PLN 2,205,500 (fully paid up) , with the status of a large entrepreneur within the meaning of the Act on Counteracting Excessive Delays in Commercial Transactions as of 5 July 2024, supervised by the Polish Financial Supervision Authority and entered in the register of national payment institutions under number IP17/2013. 

4.2 Payment term:

4.2.1 If the Customer chooses to pay by bank transfer, electronic payment or payment card, the Customer is obliged to make the payment within 7 calendar days of the conclusion of the Sales Agreement.

4.2.2 If the Customer chooses to pay cash on delivery or cash on delivery in person, the Customer is obliged to make payment on delivery.

5. THE COST, MEANS AND TIME OF DELIVERY AND COLLECTION OF THE PRODUCT

5.1 The delivery of the Product is available in the territory of the Republic of Poland.

5.2 The delivery of the Product to the Customer is chargeable, unless the Sales Agreement states otherwise. The Product delivery costs (including transport, delivery and postal fees) are indicated to the Customer on the pages of the Online Shop in the information tab concerning delivery costs and during the placing of the Order, including at the moment of expressing the Customer's will to be bound by the Sales Agreement.

5.3 Personal collection of the Product by the Customer is free of charge.

5.4 The Seller shall make available to the Customer the following methods of delivery or collection of the Product:

5.4.1. Courier delivery, cash on delivery.

5.4.2. Personal collection available at: 67 Grunwaldzka Street, 50-537 Wrocław.

5.4.3 In case the Customer chooses the payment method in the instalment system - from the date of notifying the Seller by the creditor about concluding the credit agreement with the Customer, however, no later than from the date of crediting the Seller's bank account with the funds from the credit granted to the Customer.

5.5 The deadline for delivery of the Product to the Customer is up to 7 Business Days, unless a shorter deadline is indicated in the description of the Product or during the Ordering process. In the case of Products with different delivery periods, the delivery period shall be the longest period stated, which shall not, however, exceed 7 Business Days. The start of the period for delivery of the Product to the Customer is calculated as follows:

5.5.1 If the Customer chooses to pay by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account or settlement account.

5.5.2 In case the Customer chooses cash on delivery payment method - from the date of the conclusion of the Sales Agreement.

5.5.3 In case the Customer chooses the payment method in the instalment system - from the date of notifying the Seller by the creditor about concluding the credit agreement with the Customer, however, no later than from the date of crediting the Seller's bank account with the funds from the credit granted to the Customer.

5.6 Deadline for Product readiness for collection by the Customer - If the Customer chooses to collect the Product in person, the Product shall be ready for collection by the Customer within 7 Business Days, unless a shorter deadline is specified in the Product description or during the Ordering process. In the case of Products with different dates of readiness for collection, the date of readiness for collection shall be the longest date given, which may not, however, exceed 7 Business Days. The Customer will additionally be informed by the Seller that the Product is ready for collection. The start of the deadline for the Product to be ready for collection by the Customer is calculated as follows:

5.6.1 If the Customer chooses to pay by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account or settlement account.

5.6.2 In case the Customer chooses the cash on delivery method - from the date of the conclusion of the Sales Agreement.

6. PRODUCT COMPLAINTS

6.1 The basis and scope of the Seller's liability towards the Customer if the sold Product has a physical or legal defect (warranty) are set out in generally applicable laws, in particular the Civil Code (including Articles 556-576 of the Civil Code).

6.2 The Seller is obliged to deliver a Product without defects to the Customer. Detailed information concerning the Seller's liability for Product defects and the Customer's rights are specified on the website of the Online Shop in the information tab concerning complaints.

6.3 A complaint can be made by the Customer, for example:

6.3.1. in writing to: 67 Grunwaldzka Street, 50-537 Wrocław;

6.3.2. in electronic form via e-mail to: biuro@woothai.pl;

6.4 It is recommended that the Customer provide in the description of the complaint: (1) information and circumstances concerning the subject of the complaint, in particular the type and date of occurrence of the defect; (2) request for the method of bringing the Product into conformity with the Sales Agreement or declaration of price reduction or withdrawal from the Sales Agreement; and (3) contact details of the complainant - this will facilitate and accelerate the processing of the complaint by the Seller. The requirements specified in the preceding sentence have the form of a recommendation only and shall not affect the effectiveness of complaints submitted with the omission of the recommended description of the complaint.

6.5 The Seller shall respond to the Customer's complaint immediately, no later than within 14 calendar days from the date of its submission. If the Customer, who is a consumer, has demanded replacement of the item or removal of the defect or has made a declaration of price reduction, specifying the amount by which the price is to be reduced, and the Seller has not responded to this demand within 14 calendar days, it shall be deemed that the Seller has acknowledged the demand as justified.

6.6 The Customer who exercises warranty rights is obliged to deliver the defective Product to the address: 67 Grunwaldzka Street, 50-537 Wrocław. In the case of a Customer who is a consumer, the cost of delivery of the Product shall be borne by the Seller, in the case of a Customer who is not a consumer, the cost of delivery shall be borne by the Customer. If the delivery of the Product by the Customer would be excessively difficult due to the type of the Product or the way in which it is installed, the Customer is obliged to make the Product available to the Seller at the place where the Product is located.

7. OUT-OF-COURT COMPLAINT AND REDRESS PROCEDURES AND RULES ON ACCESS TO THESE PROCEDURES

7.1 Detailed information on the possibility for a Customer who is a consumer to use out-of-court procedures for handling complaints and pursuing claims, as well as the rules of access to these procedures, is available on the website of the Office of Competition and Consumer Protection at: https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.

7.2 There is also a contact point at the President of the Office of Competition and Consumer Protection (telephone: 22 55 60 333, e-mail: kontakt.adr@uokik.gov.pl or written address: Pl. Powstańców Warszawy 1, 00-030 Warsaw.), whose task is, inter alia, to provide assistance to consumers in matters concerning out-of-court settlement of consumer disputes.

7.3 The consumer has the following examples of out-of-court complaint and redress procedures: (1) an application for dispute resolution to a permanent amicable consumer court (for more information, see: http://www.spsk.wiih.org.pl/); (2) an application for out-of-court dispute resolution to a provincial inspector of the Commercial Inspection (for more information, see the website of the inspector with jurisdiction over the Seller's place of business); and (3) the assistance of a county (municipal) consumer ombudsman or a social organisation whose statutory tasks include consumer protection (e.g. Federation of Consumers, Association of Polish Consumers). The advice is provided, inter alia, by e-mail at porady@dlakonsumentow.pl and at the consumer helpline number 801 440 220 (the helpline is open on Business Days, from 8:00 am to 6:00 pm, the call fee is charged according to the operator's tariff).

7.4 A platform for online dispute resolution between consumers and traders at EU level (ODR platform) is available at http://ec.europa.eu/consumers/odr. The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and traders seeking out-of-court resolution of a dispute concerning contractual obligations arising from an online sales or service contract (for more information, see the website of the platform itself or the website address of the Office of Competition and Consumer Protection: https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).

8. RIGHT OF WITHDRAWAL

8.1 A consumer who has concluded a distance contract may, within 14 calendar days, withdraw from the contract without stating a reason and without incurring costs, except for the costs set out in point. 8.8 of the Terms and Conditions. Sending the declaration before the deadline is sufficient to meet it. The declaration of withdrawal may be made, for example:

8.1.1. in writing to: 67 Grunwaldzka Street, 50-537 Wrocław;

8.1.2. in electronic form via e-mail to: biuro@woothai.pl;

8.2 A sample withdrawal form is included in Annex No. 2 to the Consumer Rights Act and is additionally available in point. 11 of the Terms and Conditions and on the website of the Online Shop in the tab concerning withdrawal from the contract. The consumer may use the sample form, but it is not obligatory.

8.3 The period for withdrawal shall begin:

8.3.1. for a contract in the performance of which the Seller delivers the Product, being obliged to transfer its ownership (e.g. Sales Contract) - from taking possession of the Product by the consumer or a third party indicated by him/her other than the carrier, and in the case of a contract which: (1) involves a number of Products which are delivered separately, in batches or in parts - from the taking possession of the last Product, batch or part or (2) involves the regular delivery of Products for a fixed period - from the taking possession of the first Product;

8.3.2. for other contracts, from the date of conclusion of the contract.

8.4 In the event of withdrawal from a distance contract, the contract shall be deemed not to have been concluded.

8.5 The Seller shall be obliged to return to the consumer immediately, no later than within 14 calendar days from the date of receipt of the consumer's statement of withdrawal, all payments made by the consumer, including the costs of delivery of the Product (except for the additional costs resulting from the delivery method chosen by the consumer other than the cheapest ordinary delivery method available at the Online Shop). The Seller shall reimburse the payment using the same method of payment used by the consumer, unless the consumer has expressly agreed to a different method of reimbursement that does not incur any costs for the consumer. If the Seller has not offered to collect the Product from the consumer itself, the Seller may withhold reimbursement of the payment received from the consumer until it has received the Product back or the consumer has provided proof of return, whichever event occurs first.

8.6 The Consumer is obliged to return the Product to the Seller immediately, no later than within 14 calendar days from the date of withdrawal from the contract or hand it over to a person authorised by the Seller to collect it, unless the Seller offered to collect the Product himself. To meet the deadline it is sufficient to send back the Product before its expiry. The Consumer may return the Product to the address: 67 Grunwaldzka Street, 50-537 Wrocław.

8.7 The Consumer shall be liable for any diminution in the value of the Product resulting from the use of the Product beyond what is necessary to establish the nature, characteristics and functioning of the Product.

8.8 Possible costs associated with the consumer's withdrawal from the contract to be borne by the consumer:

8.8.1 If the consumer has chosen a method of delivery of the Product other than the cheapest ordinary means of delivery available on the Online Shop, the Seller shall not be obliged to reimburse the consumer for the additional costs incurred by him/her.

8.8.2 The Consumer shall bear the direct costs of returning the Product.

8.8.3. In the case of a Product which is a service, the performance of which - at the express request of the consumer - has begun before the expiry of the withdrawal period, the consumer who exercises his right of withdrawal after having made such a request, shall be obliged to pay for the performance rendered until the withdrawal. The amount to be paid shall be calculated in proportion to what has been provided, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating that amount shall be the market value of the performance.

8.9 The consumer has no right of withdrawal from a distance contract in respect of contracts:

8.9.1. (1) for the provision of services, if the Seller has performed the service in full with the express consent of the consumer, who has been informed before the performance starts that after the Seller's performance he will lose the right to withdraw from the contract; (2) in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control, and which may occur before the expiry of the deadline for withdrawal; (3) in which the subject of performance is a non-refabricated product, manufactured to the consumer's specification or serving to meet his individual needs; (4) in which the subject of performance is a product that deteriorates rapidly or has a short shelf life; (5) in which the subject of the performance is a Product supplied in sealed packaging which cannot be returned after opening for health or hygienic reasons, if the packaging has been opened after delivery; (6) in which the subject of the performance is Products which after delivery, due to their nature, are inseparably combined with other things; (7) in which the subject of performance are alcoholic beverages, the price of which has been agreed upon at the conclusion of the Sales Agreement, the delivery of which may only take place after 30 days and the value of which depends on fluctuations in the market over which the Seller has no control; (8) in which the consumer expressly requested that the Seller come to him/her for the purpose of carrying out urgent repair or maintenance; if the Seller provides additional services other than those requested by the consumer or delivers Products other than spare parts necessary for the performance of repair or maintenance, the consumer has the right to withdraw from the contract with regard to additional services or Products; (9) where the subject matter of the supply is a sound or visual recording or computer software supplied in sealed packaging if the packaging is opened after delivery; (10) for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts; (11) concluded by means of a public auction; (12) for the provision of accommodation, other than for residential purposes, carriage of goods, car rental, catering, services relating to leisure, entertainment, sports or cultural events, if the contract specifies the date or period of the service; (13) for the supply of digital content which is not recorded on a tangible medium if the performance has begun with the consumer's express consent before the end of the withdrawal period and after the Seller has informed the consumer of the loss of the right of withdrawal.

9. PROVISIONS FOR ENTREPRENEURS

9.1 This section of the Terms and Conditions and the provisions contained herein shall apply exclusively to Customers and Service Recipients who are not consumers.

9.2 The Seller shall have the right to withdraw from a Sales Agreement concluded with a Customer who is not a consumer within 14 calendar days from the date of its conclusion. The withdrawal from the Sales Agreement in this case may take place without giving any reason and does not give rise to any claims on the part of the Customer who is not a consumer against the Seller.

9.3 In the case of customers who are not consumers, the Seller has the right to limit the available payment methods, including requiring prepayment in full or in part, regardless of the payment method selected by the Customer and the fact of concluding a Sales Agreement.

9.4 From the moment the Product is released by the Seller to the carrier, the benefits and burdens associated with the Product and the risk of accidental loss or damage to the Product shall pass to the Customer who is not a consumer. In such a case, the Seller shall not be liable for loss, loss or damage to the Product occurring from the acceptance of the Product for transport until its release to the Customer, and for the delay in transport of the consignment.

9.5 If the Product is sent to the Customer by a carrier, the Customer who is not a consumer is obliged to examine the consignment in the time and manner usual for consignments of this type. If he finds that a defect or damage to the Product occurred during transport, he is obliged to perform all actions necessary to establish the carrier's liability.

9.6 In accordance with Article 558 § 1 of the Civil Code, the Seller's liability under warranty for the Product towards the Customer who is not a consumer is excluded.

9.7 In the case of non-consumers, the Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without indicating reasons by sending the Customer a relevant statement.

9.8 The liability of the Service Provider/Seller towards the Customer/Client who is not a consumer, irrespective of its legal basis, is limited - both as a single claim as well as for all claims in total - to the amount of the price paid and the delivery costs under the Sales Contract, but no more than one thousand zlotys. The Service Provider/Seller shall only be liable towards the Service Recipient/non-consumer Customer for typical damages foreseeable at the time of conclusion of the contract and shall not be liable for lost profits towards the Service Recipient/non-consumer Customer.

9.9 Any disputes arising between the Seller/Service Provider and the Customer/ Customer who is not a consumer shall be submitted to the court having jurisdiction over the seat of the Seller/Service Provider.

10. FINAL PROVISIONS

10.1 Contracts concluded through the Online Shop shall be concluded in the Polish language.

10.2 Amendment of the Rules:

10.2.1 The Service Provider reserves the right to make changes to the Terms and Conditions for important reasons, i.e.: changes to the law; changes to payment and delivery methods - to the extent that these changes affect the implementation of the provisions of these Terms and Conditions.

10.2.2 In the case of conclusion of agreements of a continuous nature on the basis of these Terms and Conditions (e.g. provision of Electronic Services - Account), the amended Terms and Conditions shall be binding upon the Customer if the requirements set out in Articles 384 and 384[1] of the Civil Code have been met, i.e. the Customer has been correctly notified of the amendments and has not terminated the agreement within 14 calendar days from the date of notification. In the event that the amendment to the Terms and Conditions results in the introduction of any new fees or an increase in the current fees, the Service Recipient who is a consumer has the right to withdraw from the contract.

10.2.3 In the case of conclusion of contracts of a nature other than continuous contracts (e.g. Sales Contract) on the basis of these Terms and Conditions, the amendments to the Terms and Conditions shall in no way affect the acquired rights of Service Recipients/Customers who are consumers prior to the effective date of the amendments to the Terms and Conditions, in particular, the amendments to the Terms and Conditions shall not affect Orders already placed or placed and Sales Contracts concluded, executed or performed.
10.3 In matters not covered by these Terms and Conditions, the generally applicable provisions of Polish law shall apply, in particular: Civil Code; the Act on Provision of Electronic Services of 18 July 2002 (Journal of Laws 2002 No. 144, item 1204 as amended); for Sales Agreements concluded until 24 December 2014 with Customers who are consumers, the provisions of the Act on Protection of Certain Consumer Rights and Liability for Damage Caused by a Dangerous Product of 2 March 2000. (Journal of Laws 2000 No. 22, item 271 as amended) and the Act on Special Terms of Consumer Sales and Amendments to the Civil Code of 27 July 2002 (Journal of Laws 2002 No. 141, item 1176 as amended); for Sales Agreements concluded from 25 December 2014 with Customers who are consumers - the provisions of the Act on Consumer Rights of 30 May 2014. (Journal of Laws 2014, item 827 as amended); and other relevant provisions of generally applicable law.

10.4 Recording, securing, making available and confirming the material provisions of the Sales Agreement to the Customer is done by sending the Customer an e-mail with the confirmation of the Order (durable medium). The content of the Sales Agreement is additionally recorded and secured in the IT system of the Internet Shop. After concluding the Sales Agreement, the Seller provides the Customer with the proof of purchase in electronic form or together with the parcel containing the Product. The consignment may also include an Order Specification. If the Customer requests a VAT invoice, the Customer agrees that a VAT invoice will be sent to the e-mail address provided by the Customer. The Seller may introduce technical means of authenticating the Customer before the Customer collects the proof of purchase or the VAT invoice.

11. MODEL WITHDRAWAL FORM

(ANNEX 2 OF THE CONSUMER RIGHTS ACT)

Model withdrawal form

(this form must be completed and returned only if you wish to withdraw from the contract)

Addressee:

WOO TO GO BARTOSZ JĘDRASIAK

67 Grunwaldzka Street, 50-537 Wrocław

www.woothai.pl

biuro@woothai.pl

- I/We(*) hereby give notice(*) of my/our withdrawal from the contract of sale of the following goods(*) the contract for the supply of the following goods(*) the contract for the performance of the following goods(*)/the contract for the provision of the following service(*)

- Date of conclusion of contract(*)/receipt(*)

- Name of consumer(s)

- Address of consumer(s)

- Signature of consumer(s) (only if the form is sent on paper)

- Date

(*) Delete as appropriate.